Shipping policy
Thank you for shopping with Little Wins. We aim to provide a simple, reliable, and transparent delivery experience.
Order Processing
Orders are typically processed within 1–3 business days after payment has been successfully confirmed.
Once your order has been dispatched, you will receive shipping confirmation and tracking information where available.
Estimated Delivery Times
Most orders are estimated to arrive within 7–15 business days after dispatch.
Delivery times may vary depending on the destination and local courier network. Orders being delivered to regional, rural, or remote areas may require additional delivery time.
Please note that delivery estimates are not guaranteed. Occasionally, delays may occur due to customs processing, courier disruptions, public holidays, severe weather, or other circumstances outside our reasonable control.
Shipping Costs
Available shipping options and any applicable shipping charges will be clearly displayed at checkout before you complete your purchase.
Where free shipping is available, this will also be displayed at checkout.
Order Tracking
Where tracking is available, tracking information will be sent to the email address provided with your order once your order has been dispatched.
Please allow some time for tracking information to become active after receiving your shipping confirmation.
Incorrect Shipping Address
Please ensure that your shipping address and contact information are complete and accurate before placing your order.
If you notice an error after placing your order, please contact us as soon as possible. We will do our best to assist, but we cannot guarantee that shipping information can be changed once an order has been processed or dispatched.
Lost, Damaged or Missing Orders
If your order arrives damaged, contains an incorrect item, is missing an item, or has not arrived within a reasonable period after the estimated delivery timeframe, please contact us.
We will review the issue and work with you to provide an appropriate solution in accordance with our policies and applicable consumer protection laws.
Customs, Duties and Taxes
International orders may be subject to customs duties, import taxes, or other charges imposed by the destination country.
Where these charges apply and have not already been collected at checkout, they may be the responsibility of the customer, subject to applicable laws and regulations.
Contact Us
If you have any questions about shipping, tracking, or your order, please contact us at:
Email: justeasyshopau@gmail.com